22 September 2019

Bar regulator launches survey on the future of legal services delivery

8 September 2016

The Bar Standards Board (BSB) has launched an online survey into how legal services are being delivered by barristers.

The survey will help the regulator to understand how the legal services market is changing and provides an opportunity for participants to let us know how future regulation can promote improved business practices, service delivery and customer experience.

The market survey is designed to identify the different ways legal services are provided to clients, for example via on-line chambers, as well as to understand better how legal services are facilitated, accessed and delivered (for example acting as a barrister intermediary). The findings will feed into a report exploring service delivery trends in the legal market.

BSB Director of Regulatory Assurance Oliver Hanmer said: "We are committed to being at the forefront of what is happening in the legal services market to make sure our regulation is relevant and reflects current and future market trends. We encourage the Bar to participate in our research to ensure that our evidence is as robust as possible and our regulation is proportionate, targeted, and in the public interest."

The BSB has commissioned Pye Tait to conduct the research, and they are in touch with the Bar.

The survey closes on 14 October.

The survey is available here.

The report will be published in early 2017.


Notes to editors

About the Bar Standards Board

Our mission is to regulate the Bar so as to promote high standards of practice and safeguard clients and the public interest. For more information about what we do visit: http://bit.ly/1gwui8t

Contact: For all media enquiries call: 0207 611 1452 or email press@barstandardsboard.org.uk.