21 August 2019

BSB website update – Complaints and Professional Conduct

In January, we advised that we had been working with a legal education charity to redesign the Complaints and Professional Conduct section of our website. All pages are now live.

The purpose of this redesign has been to make it easier for users to navigate the site and locate information. We have streamlined the information and rewritten it in plain English to make it easier to understand.

The project was aimed at making information about complaints accessible to all audiences, which supports our broader aims of promoting greater public and professional understanding of our role and mission.

Please contact us if you have any feedback.