Contacting the Team
If you would like to speak to a member of the Authorisations Team, please refer to the table below which sets out when the team is available for telephone calls.
If you are unable to call during these hours, please email us on the address in the relevant box and we will respond in writing, as soon as we are able.
General Waivers and Exemptions
- How can we help? Status of applications, fee payments, general queries
- Contact number: 020 7611 1444 (Extension: 865)
- When we are available for telephone calls:
- Morning – 9:30 am to 12:00 pm (Monday – Friday)
- Afternoon – 1:00 pm to 3:30 pm (Monday – Friday)
- Email: [email protected]
- See also: Application forms and guidelines
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Pupillage Administration
- How can we help? Registrations, non-practising and practising period completion, material changes, general queries
- Contact number: 020 7611 1444 (Extension: 865)
- When we are available for telephone calls:
- Morning – 9:30 am to 12:00 pm (Monday – Friday)
- Afternoon – 1:00 pm to 3:30 pm (Monday – Friday)
- Email: [email protected]
- See also: Pupillage forms
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Entity Regulation
- How can we help? Authorisation of new entities and ABS (authorised and licensed bodies), renewal of existing entities, material changes, general queries
- Contact number: 020 7611 1444 (Extension: 865)
- When we are available for telephone calls:
- Morning – 9:30 am to 12:00 pm (Monday – Friday)
- Afternoon – 1:00 pm to 3:30 pm (Monday – Friday)
- Email: [email protected]
- See also: BSB entities
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Transferring Qualified Lawyers
- How can we help? Status of applications, document requirements, fee payments, general queries
- Contact number: 020 7611 1444 (Extension: 868)
- When we are available for telephone calls:
- Morning – 9:30 am to 12:30 pm (Monday, Wednesday, Friday only)
- Afternoon – 1:30 pm to 4:30 pm (Tuesday and Thursday only)
- Email: [email protected]
- See also: Transferring Lawyer applications
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Our Service Update page includes the latest updates from the Authorisations Team, guidance on our application processing times and FAQs.